Green Star BCS Privacy Policy

Green Star BCS, LLC and its subsidiaries and affiliates (collectively “Green Star BCS,” “us,” “we,” or “our”) are committed to protecting your privacy and providing you with a positive experience while using our websites, products, or services (“Platform”).

Green Star BCS reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy. If we make material changes to our Privacy Policy, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our Platform or sending you a notification. You should review this Privacy Policy periodically so you stay up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the end of this Privacy Policy.

1. Scope

This Policy applies to Green Star BCS’ Platform and provides you with guidance on your rights and obligations in relation to your personal information.

Green Star BCS’ Privacy Policy (the “Privacy Policy”) establishes and communicates the key principles Green Star BCS follows in protecting the personal information we collect. Please note that some privacy rights and obligations may differ in certain locations based on local law, in which case Green Star BCS will comply with the local legal requirements. To the extent a notice provided at the time of collection from a website or specific product conflicts with this Privacy Policy, such specific notice or supplemental privacy statement will control.

2. Collection of Personal Information

“Personal information” is any information that can be used to identify an individual or device, and may include things such as your name, physical address, email address, phone number, login information, marketing preferences, company affiliation, geographic location, or payment card information. Green Star BCS may collect personal information that is necessary for legitimate business purposes, which will be disclosed to you at the time of collection. Green Star BCS will use this information for the purposes for which it was collected. Green Star BCS may also collect personal information from trusted third-party sources and engage third parties to collect personal information to assist us.

One of the most common methods of collecting personal information is during the online form submission or registration process, including where a website user is requesting a free trial or a courtesy newsletter, registering for an event, or responding to similar offers such as sample reports, white papers, or further product information.

In some instances, Green Star BCS and the third parties we engage may automatically collect and aggregate data using cookies, weblogs, web beacons, and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of our Platform and to help us tailor content or offers for you. Please read Section 8 (Cookies) below for more information.

3. Purpose and Use of Personal Information

Green Star BCS may use your personal information for operational, legal, administrative, and other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:

• Providing you with requested products or services.
• Providing you with information regarding similar products or events.
• Analyzing and monitoring extent of use.
• Providing customized product and service information.
• Allowing users to participate voluntarily in mailings or other events.
• Providing product service updates, information, and alerts.
• Sending communications, including for marketing or other customer satisfaction purposes.
• Order processing and to provide transaction documents.
• To contact users for information verification purposes.
• Analyzing and monitoring extent of use and enhancing Green Star BCS’ Platform.
• Conducting due diligence activities for financial institutions and other regulated companies.

4. Your Rights

We strive to make sure that our information is reliable, accurate, and up-to-date. While personal information is maintained by Green Star BCS, individuals in certain jurisdictions will have rights over how their personal information is processed. To find out what rights apply in your jurisdiction, please visit Section 10 (Additional Information for Certain Jurisdictions).

To make a request regarding your personal information, please see contact details below.

Below is a brief description of rights that may apply to you:

4.1 Right of Access

You may have the right to access your personal information to review, update, and correct inaccuracies. There are some exemptions, which means you may not always receive all the information we process. Additionally, there may be limits to the amount of information we will provide access to. For example, in some cases, we may limit access to personal information where the request is manifestly unfounded or excessive, in particular because the requests have been repetitive in character, or where doing so would violate the rights of others.

4.2 Right to Information

In some circumstances and subject to certain exceptions, you may have the right to request information about the processing of your information. Information typically requested includes:

• The categories or specific types of personal information we have collected.
• The business purpose for collecting, disclosing, and/or selling the information.
• The sources from which personal information was collected.
• The categories of third parties with whom we share personal information.
• The criteria used to determine the time that personal information will be held.
• The existence of automated decision-making, including profiling that uses your personal information.
• The safeguards we have applied to protect your information when it is transferred internationally.

4.3 Right to Rectification

You may have the right to ask us to rectify personal information you think is inaccurate. This could also include the right to ask us to complete information you think is incomplete.

4.4 Right to Erasure

In some circumstances and subject to certain exceptions, you may have the right to ask us to erase your personal information.

4.5 Right to Restrict Processing

In certain circumstances, you may have the right to ask us to restrict the processing of your information.

4.6 Right to the Right to Object to the Processing of Your Personal Information

You may have the right to object to the processing of your information. The right to object to the processing of personal information is most commonly used by individuals when asking a business to cease direct marketing.

4.7 Right to Data Portability

In some circumstances, you may request copies of your information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit this information to another entity without hindrance.

4.8 Right to Opt Out of the Sale of Your Personal Information

If you are Californian resident, you may have the right to direct us not to sell your personal information.

4.9 Right to Nondiscrimination

You may have the right to not be treated differently for exercising your rights.

Upon receipt of a valid request, we will take the necessary steps to assess and respond. Please be aware that to accommodate some requests, we must verify your identity before we can respond to a privacy request, and this may require you to provide photographic identity information to Green Star BCS. Because your personal information—for example, your email address—is often required to access or use Green Star BCS platforms and technologies, we retain personal information as long as your account is active. You may have the opportunity to correct, update, or modify this information by logging into your account and updating your information online. Please note that some information may be retained in our systems, where permitted by law, even after you request deletion.

5. Sharing Personal Information

To support the purposes listed in Section 3 (Purpose and Use of Personal Information), Green Star BCS may share or disclose personal information to:

• Green Star BCS’ parent, subsidiary, affiliates, and other related companies for the purposes listed in Section 3 (Purpose and Use of Personal Information).
• The organization that arranges your access to our products or services (if that is not you) to fulfil its contractual obligations and to provide our products and services.
• Service providers and business partners for the purposes of operating our business, delivering, improving, and customizing our products or services, sending marketing and communications related to our business, payment processing, and for other legitimate purposes permitted by applicable law or otherwise with your consent.

Personal information handled by these service providers is subject to their terms of use and privacy policies. Please review the service provider’s terms of use and privacy policies to better understand how they manage your personal information.

There may also be instances when Green Star BCS may disclose your personal information without providing you with a choice in order to:

• Honor a request you have made through the products or services.
• Comply with the law or in response to a court order, government request, or other legal process.
• Protect the interests, rights, safety, or property of Green Star BCS or others.
• Protect against fraud or for risk management purposes.
• Respond to adverse third parties (i.e., adverse parties and their counsel and other agents) in the context of litigation.

In addition, if Green Star BCS sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, you acknowledge that Green Star BCS may transfer your personal information to a third party as part of that transaction.

In all cases Green Star BCS requires all unaffiliated third parties to treat personal information as confidential. Green Star BCS will not provide personal information to third parties for their own marketing purposes without your consent.

If you participate in a discussion forum, chat room, or provide comments related to Green Star BCS on a social media or other public platform, you should be aware that the information you provide there (i.e., your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither Green Star BCS nor you have control over. Also, please recognize that social media forums and chat rooms not controlled by Green Star BCS may have additional rules and conditions. Green Star BCS is not responsible for the personal information or any other information you choose to submit on these forums that are not Green Star BCS controlled.

The Platform may offer you the ability to share personal information through a social networking site (e.g., Facebook), using integrated tools (e.g., Facebook “Like” button). The use of such integrated tools enables you to share personal information about yourself with other individuals or the public, depending on the settings you have established with such social networking site. For more information about the purpose and scope of data collection and use in connection with such social networking site or a site’s integrated tools, please visit the privacy policies of the entities that provide these social networking sites.

6. Security of Personal Information

Green Star BCS has physical, administrative, and technical safeguards in place to help protect the personal information Green Star BCS collects. We will take all appropriate steps to ensure the safety of your personal information.

7. Retention of Personal Information

Green Star BCS will retain your personal information as needed to fulfil the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

8. Cookies We Use and Their Purpose

We may use four types of Cookies: “Strictly Necessary,” “Performance,” “Functional,” and “Targeted Advertising.” A detailed explanation of the types of Cookies and the purposes for which we use them is found within the Green Star BCS Cookie Policy. However, if you are looking for a summary, we use Strictly Necessary cookies to make our site work. We also like to set optional Performance, Functional, and Advertising cookies to help us improve the site and give you a bespoke experience so it works better for you.

9. Cross-Border Transfer of Personal Information

As a global organization, we may transfer your personal information to Green Star BCS affiliates, agents, contractors, service providers, and to third parties in various countries and jurisdictions around the world. By using our websites or products, or providing any personal information to us, where applicable law permits, you acknowledge the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different.

Green Star BCS safeguards and enables the global transfer of personal information in a number of ways:

• EU Commission Standard Contractual Clauses: The Standard Contractual Clauses are one of several mechanisms approved by the European Commission to ensure adequate safeguards for personal information transferred from the EU to countries which the European Commission has not found to offer adequate protection for personal information. In some circumstances, Green Star BCS will rely upon Standard Contractual Clauses to lawfully transfer personal information.
• EU Commission Adequacy Decisions: According to EU Regulation, international transfers may take place when there is an adequate level of protection to the fundamental right of individuals to data protection. The European Commission has determined that several countries ensure an adequate level of protection. In some circumstances, Green Star BCS will rely upon an adequacy decision to lawfully transfer personal information.

10. Additional Information for Certain Jurisdictions

European Economic Area – EU General Data Protection Regulation

The Green Star BCS Policy for the Processing of Data Governed by the GDPR addresses our commitment to the processing of personal information under the EU General Data Protection Regulation 2016/679.

12. Other Contractual Relationships

If you enter into a separate contractual relationship with Green Star BCS which requires—or contemplates— collecting, using, or sharing information about you in a manner that is different than that which is described in this Privacy Policy, the terms of that agreement will apply.

13. Other Websites

This Privacy Policy does not apply to sites or applications offered by other companies or individuals, including third party products and services, that may be displayed as content in a search on our website. Green Star BCS encourages you to read the privacy policy of any third-party site or applications before transmitting personal information.

14. Contact Information

If you have any questions or concerns related to this Privacy Policy, please contact the Green Star BCS Chief Privacy Officer:

GREEN STAR BCS, LLC

840 Gessner, Suite 250

Houston, Texas 77024 USA

info@greenstarbcs.com

Attn: Chief Privacy Officer

If Green Star BCS needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.

20 November 2024